Effective Date: 9/11/2025

Welcome to Dose Moving & Storage ("we", "us", "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (dosemoving.com), our services, and our related platforms (including our merch store).

We may collect the following types of information:

• Contact & identity details: name, email address, phone number, postal address.
• Moving & service details: current address, destination address, size or volume of goods, service type (residential, commercial, storage, packing), dates, special requests.
• Payment information: billing address, payment method. Note: we do not store full payment card data except as needed for processing (via secure third-party payment processors).
• Usage & device information: IP address, browser type, device information, pages viewed, time on site.
• Cookies and tracking data: cookies, web beacons, similar technologies to understand site usage, analytics, and improve our services.

• When you fill out forms (get a quote, contact us, sign up for newsletter).
• When you contact us via phone or email.
• Via the use of cookies or tracking technologies when you browse our website.
• Via third-party services that help us with analytics, marketing, etc.

We use the information for the following purposes:

• To provide, book, and schedule moving, packing, storage, and related services.
• To process payments, quotations, and invoices.
• To respond to your inquiries and customer service requests.
• To improve our website, services, and operations.
• To send you information about promotions, newsletters, or offers (if you consent).
• To comply with legal obligations.

We may share your personal information with:

• Service providers / contractors: e.g. movers, drivers, packing staff, those who assist in storage.
• Third-party tools & platforms: payment processors, analytics, hosting, marketing platforms.
• Legal / regulatory authorities when required by law or to protect rights.
• Business transfers: if we merge, are acquired, or sell assets, customer data may be transferred (with protections).

We will not sell your personal information to unaffiliated third parties for their own marketing without your consent.

• We may use cookies to personalize experience, remember settings, and analyze trends.
• Third-party analytics (e.g. Google Analytics) may collect non-personal usage data.
• You can disable cookies via your browser settings, though some features may not work properly.

We use reasonable security measures to protect your personal information (encryption where appropriate, secure servers, limited access). However, no method of transmission or storage is completely secure; we cannot guarantee absolute security.

We retain your personal information only as long as necessary to fulfil the purposes listed above. After that, data may be archived or deleted unless legal or business needs require retention (e.g., financial/tax records).

Depending on your location, you may have rights including:

• Access to your data.
• Correction of inaccurate data.
• Deletion of your data.
• Opting out of marketing or promotional communications.
• Withdrawal of consent where applicable.

If you wish to exercise any of these rights, contact us at info@dosemoving.com.

Our services are not intended for children under 13 (or the age required by your jurisdiction). We do not knowingly collect personal information from children under that age. If you believe a child has provided us information, contact us at info@dosemoving.com to have it removed.

If you are accessing our services from outside the United States, your information may be transferred to, stored, or processed in the U.S. or other countries. We will take steps to ensure your data is protected in accordance with applicable laws.

We may update this Privacy Policy from time to time. When changes are made, we will update the Effective Date above. If material changes occur, we may notify you via email or a notice on the site.

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Dose Moving & Storage
Email: info@dosemoving.com