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FAQs

Frequently Asked Questions

General Moving Questions

How far in advance should I book my move?

For local moves, we recommend booking at least 2-3 weeks in advance. For long-distance moves, book 4-6 weeks in advance to ensure availability and allow adequate planning time. During peak moving season (May through September), book even earlier.

What areas do you serve?

Do you offer free estimates?

How do you calculate moving costs?

Are there any hidden fees?

What payment methods do you accept?

Packing and Preparation

Do you provide packing services?

Yes! We offer full-service, partial-service, and fragile-only packing services. Our professional team uses high-quality materials and proven techniques to protect your belongings during the move.

What packing materials do you use?

Can I pack my own belongings?

What items cannot be moved?

How should I prepare for moving day?

Moving Day Questions

How long will my move take?

Local moves typically take 3-8 hours, depending on the size of your home and the distance between locations. Long-distance moves vary based on mileage, but we’ll provide an estimated timeline during planning.

Will the same crew handle my entire move?

What happens if something gets damaged?

Do I need to be present during the move?

What if I need to change my moving date?

Storage Questions

Do you offer storage services?

Yes! We provide both short-term and long-term storage in secure, climate-controlled facilities. Perfect for storing items between moves or when you need extra space.

How long can I store my items?

Is my storage unit climate-controlled?

Can I access my items while in storage?

How secure are your storage facilities?

Long-Distance Moving Questions

How long does a long-distance move take?

Delivery times vary based on distance. Typically, moves within 500 miles take 1-3 days, while cross-country moves can take 5-10 days. We provide specific timelines during your consultation.

Can I track my belongings during a long-distance move?

What if my new home isn't ready when my items arrive?

Are you licensed for interstate moving?

How is long-distance moving priced?

Commercial Moving Questions

Do you move businesses after hours?

Yes! We offer flexible scheduling, including evenings and weekends, to minimize disruption to your business operations. This allows you to move without losing valuable business hours.

Can you move office equipment and technology?

How do you minimize business downtime?

Do you move industrial equipment?

Specialty Items Questions

Can you move pianos?

Yes! We have specialized equipment and training for safely moving pianos. Whether it’s an upright or grand piano, our team knows how to protect and transport these valuable instruments.

Do you move gun safes?

Can you move artwork and antiques?

Do you move hot tubs or pool tables?

Insurance and Liability

Are you licensed and insured?

Yes. Dose Moving & Storage is fully licensed and insured for both local and interstate moves. We carry comprehensive liability coverage and workers’ compensation insurance.

What insurance coverage do you provide?

Should I purchase additional insurance?

What if I have irreplaceable items?

Still Have Questions?

Can’t find the answer you’re looking for? Our friendly team is here to help! Contact Dose Moving & Storage at 480-382-4660 or through our website. We’re happy to answer any questions about your upcoming move.

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